We want you to be thrilled with your Lolly and Laine product and we vigorously check the quality of every item we make.
Returns or refund is not allowed if the size is incorrect as we have size chart for every listing and we highly recommend measuring your pet's necks before placing an order.
You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.