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Refund Policy

We want you to be thrilled with your Lolly and Laine product and we vigorously check the quality of every item we make. 

Refund is not allowed if the size is incorrect as we have size chart for every listing and we highly recommend measuring your pet's necks before placing an order.

However, if you have received a damaged item, please contact us so we can make it right. 

Thank you!

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