HANDMADE TAKES TIME
Here at Lolly & Laine, we take pride in handcrafting each piece to order, just for you, so that we are able to make something truly special. Since we don't start creating until you've placed your personalised order, please account for the processing + shipping times when estimating the arrival date of your order. Add the current processing time and the shipping time that you've chosen to get your estimated arrival date.
PROCESSING TIMES
| Processing time (i.e., cutting, sewing, hand stitching, packing all the goodies together) | 2 - 3 weeks (up to 4 weeks during peak season such as Christmas, Chinese New Year etc.) |
Handmade takes time. Everything is made upon order. Our current processing time is approximately 2 - 3 weeks. Up to 4 weeks during festive season.
If you need your order by a specific date, DM us on Instagram at @lollyandlaine to check on availability and we will do our best to meet those dates. However, we cannot guarantee rush processing time due to the complete handcrafted nature of the pieces. Thank you so much for your kind understanding and patience.
SHIPPING DURATION
Shipping within Malaysia
| Areas | Duration | Delivery fees | Free shipping for purchases above |
|---|---|---|---|
| Peninsular Malaysia | 1-3 business days | MYR8 | MYR120 |
| East Malaysia | 1-2 weeks | MYR15 |
International shipping
| Areas | Delivery Duration* | Delivery fees | Free shipping for purchases above |
|---|---|---|---|
| Singapore | Up to 10 working days | MYR25 | RM250 |
| United States of America, Canada | Up to 15 working days | MYR200 for 1st 10 items, additional RM80 for next 10 additional items | N/A |
| Other countries not listed | Worldwide shipping available. If your country is not listed above, do reach out to us directly to arrange separately via email at lollyandlaine.com or DM us on Instagram. | ||
* Depending on courier and custom clearance which are beyond our control.